Entrepreneur Training & Development Manager

Your role is:  

To develop, coordinate and provide direct support to the entrepreneurs participating in the BCoEC training and development initiatives.(e.g. virtual platform training, workshops, evaluations) and to assist in the delivery of a coordinated system of support available to entrepreneurs through the BCoEC’s network of voluntary mentors, coaches and professional service providers. This role reports to the Entrepreneur Programme Director (EPD) and has a regional remit.

Your key responsibilities include (but are not limited to):

  • Training: Work closely with the EPD to design and execute the overall training strategy involving conceptualization and content creation
    • Create and deliver training content
    • Respond to all training-related queries
    • Evaluate entrepreneurs
    • Liaise with third party suppliers and other partners
    • Provide guidance, quality assurance support and oversight
    • Work towards achieving revenue targets
    • Offer highly innovative solutions
  • Support to Mentorship, Coaching, PSP
    • Work closely with the Mentorship Manager to develop training material to assist with the programme delivery by volunteers (Mentors, Coaches, Professional Service Providers)
    • Provide support in recruiting volunteers
    • Provide guidelines and quality assurance, support and oversight for aspects of the program being implemented by partners
  • Data Collection and Analysis
    • Actively participate in the continuous improvement of the systems necessary for programme management (e.g. CRM)
    • Keep up-to-date records of all relevant interactions with the entrepreneurs
    • Monitor data collection
    • Deliver and analyze surveys and results
  • On-Line Moderation
    • Responsible for moderating online community discussions through our social media tools

You should be:

  • Warm, with great interpersonal skills
  • Passionate about entrepreneurs
  • Highly attentive to detail
  • An active listener with the ability to synthesize high level information
  • Able to apply structured problem-solving
  • Strongly collaborative with the ability to influence and facilitate team building across all teams within the Caribbean
  • A quick learner who enjoys working in a fast paced and dynamic environment
  • Flexible with changing workloads

You should have:

  • A Bachelor’s degree in Business Studies, Human Resource Management or a related field
  • At least two (2) years work experience in a Training & Development Role
  • Experience working with entrepreneurs
  • Excellent written and verbal communication skills
  • Strong time management & planning skills
  • Significant experience with Microsoft products (Word, Excel, PowerPoint)
  • Significant experience with cloud-based technologies
  • Experience using project management tools
  • Experience with Google Apps is a plus
  • A high level of comfort with IT systems and processes (experience with Salesforce CRM is ideal)

The Entrepreneur Training & Development Manager works in a standard office environment at the BCoEC.

He/She works a standard work week – Mondays to Fridays from 9:00am to 5:00pm.

At this time, we are only able to consider applicants who have the right to work in Jamaica.

If you strongly believe you are a great fit for this position, we encourage you to apply now by sending your C.V. along with a thoughtful cover letter to cwhr.applications@gmail.com by May 21, 2017.

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